New Hotel Charlemagne - 브뤼셀

The new coffee machine in the bedroom; for me this is a first for hotel bedrooms: to have freshly ground filter coffee on demand!

The WiFi is inadequate; at popular times it just cannot cope with the load, so more complex sites it cannot communicate with.

Located right next to the Schuman Metro stop granted easy access to the city centre while being in a rather peaceful area of Brussels, a few hundred meters from the European Commission centre. The hotel room was extremely nice, great value for money.

Breakfast price is high and the Wi-Fi is unreliable.

very slow internet access and interrupted all the time

clean roorm

slow staff unmatching keys and loud noise at the front in the morning beacuse of wate dispozsal

Excellent staff, modern hotel, convenient bathroom & large room.

Breakfast could have been better. Poor selection of cold cuts, read poor omlette (basic stuff, I guess).

friendly service, nice and modern room in 7th floor

WiFi ist working, rooms in 2nd floor really poor! breakfast 12 Euro to expencive

We stayed for a week. The location was good - all institutions are close. And it was good to accept our cat. The reception desk was kind and friendly, always trying to be of help.

The cleaning ladies - none of them could neither speak nor understand English language so it was literally impossible to get them understand you. They completely ignore the label do not disturb and even with such label still enter with just a knock. They start to clean quite early, making such a noise while banging the door with the vacuum cleaner... They changed only 1 of the sheets on the 6th day of our stay! Shocked! The noise - a lot of noise and smell of paint from the lower floors, my guess is they were renovating. The door of the bathroom was damaged and could never close.

Location, room facility and staff service are really good.

Wifi in the room was really weak and no kettle in my room.

I stayed in hotel with my boyfriend.Hotel was clean,luxury and in good place for visiting city. Personal was very friendly. Definitely 4star hotel

In advertising for room was machine for coffee,but you must pay for it. Better idea if will be kettle,which you can use for free.

The new look of the rooms is much better than before. Try a room with a inner yard view.

Location

Price ... but true for Brussels generally.

A number of things did not work in my room. Had no phone connection. Sink in the bathroom was leaking. Staff did not react

The hotel was located in an excellent position, next to the building of European commission, with the metro station less than 100 meters away. The room and service quality, although not for a 4 star rating (the hotel had different categories) were excellent for the price paid.

They should state that the hotel has different categories, and the cheap rooms do not qualify for a 4 star rating.

Location

Mosquito in the room, in December No CNN, EuroNews among TV channels

Location

Poor condition, dirty room, old equipment, shabby reception